Privately owned, locally certified, and based right here in Crossville. I come to you — phones, tablets, TVs, computers, and more. Honest service you can actually trust.
Troubleshooting, setup, performance fixes, and general tech help — I come to you or connect remotely. Physical repairs like screen & battery replacements are expanding soon.
iPhone & Android expert support. From hardware repairs to software setup and everything in between.
iPad, Samsung Tab, Amazon Fire and all Android tablets — screen, battery, connectivity and software help.
Windows, Mac, and Linux — hardware upgrades, virus removal, speed optimization, and complete setup support.
Smart TV setup, streaming issues, network connectivity, remote programming, and display troubleshooting for all brands.
HP, Canon, Epson, Brother — we fix paper jams, offline errors, driver issues, wireless setup, and print quality problems.
Can't come to us? We connect to your device remotely and resolve most software issues without you leaving home.
We treat your devices like our own — with patience, expertise, and a commitment to fixing it right.
No phone trees, no overseas call centers. A real local technician who knows your device and speaks plain English.
Most support sessions resolved same-day. We value your time and won't leave you waiting days for an answer.
Every support job is backed by our 90-day guarantee. If the issue returns, we come back at no charge.
We come to you, you come to us, or we connect remotely. Whatever is most convenient for your situation.
You'll know the cost before we start. No hidden fees, no upsells. Just honest support at fair prices.
We explain what went wrong and how to prevent it. Our goal is to make you more confident with your tech.
Getting tech support has never been easier. Here's exactly what to expect.
Choose your device, describe your issue, and pick a time. The whole booking takes under 2 minutes.
A technician reviews your issue and confirms the support plan and pricing — before any work begins.
We fix it — remotely, in-store, or at your location. You're notified every step of the way.
Pick up your device (or reconnect remotely) and get back to what matters — fully supported.
Real-time look at our current support load and ticket status.
We don't just talk about quality. Here's a glimpse at what our clients experience before and after working with JaxTech.
Rebecca N. — Lenovo IdeaPad — Resolved in 2.5 hrs
Carlos M. — HP LaserJet — Fixed on-site in 1 hr
Angela F. — Samsung QLED — On-site in 45 min
Real customers, real results. See what our community says about JaxTech.
"My Samsung smart TV kept disconnecting from WiFi. JaxTech connected remotely and fixed it in 30 minutes. I didn't even have to leave my couch. Amazing service!"
"HP printer wouldn't connect to our office network. JaxTech came in, diagnosed it, reinstalled drivers and had it running on all 4 computers within an hour. Professional and fast!"
"My Dell laptop was infected with malware. JaxTech cleaned it out, optimized the startup, and it runs like new. They also set up automatic backups so I never lose data again."
"I dropped my iPhone in the pool. Thought it was done for. JaxTech assessed the water damage, dried it out, and replaced the screen. Good as new in under 3 hours. Can't recommend enough!"
"Our office has 3 printers and a shared network drive. JaxTech set everything up, trained our staff, and came back the next day when one thing wasn't working. True professionals."
"As a senior, I get easily confused by tech. Alex was so patient, never talked down to me, and fixed my iPad and walked me through how to use it. JaxTech is a blessing for this community."
Once you submit a booking, you'll receive a ticket number via text and email. Enter it below to check the current status of your support request.
Your ticket number was texted and emailed when you booked. Can't find it? Contact us.
Your booking was received. A technician will review it and confirm within minutes.
Your appointment is confirmed. A technician is assigned and ready for your session.
We're actively working on your device or issue right now. You'll hear from us shortly.
Your issue is resolved! Ready for pickup or remote session complete. Covered by 90-day warranty.
Quick answers to the things people ask us most.